“We’re thankful because it has been long and everyone has been affected by it in some way, somehow,” said Teresa Benson who co-owns Carol’s Restaurant in Blaine. “So it will feel good to be open at full capacity.”
After going through two closures, including a complete shutdown over the holidays, Carol’s in Blaine is getting busy again. Currently they are operating at 75% capacity, but that limit will be lifted at the end of May. Co-owner Teresa Benson says it’s been difficult just keeping up with restrictions for more than a year.
“I think the hardest part is just making sure that we are in compliance,” Benson said. “I don’t know if you noticed but we have plastic in between booths now.”
Those plastic dividers will remain to help keep customers safe, but also because removing them would leave unsightly holes in what was new upholstery before COVID.
Metro North Chamber President Lori Higgins says finally having a plan to return to normal is a relief for businesses.
“The biggest thing businesses have been asking for during this pandemic is just information on what to expect and just some sort of timeline,” said Higgins. “To finally have this we are very ecstatic so there’s a light at the end of the tunnel and we couldn’t be happier.”
A new challenge for Carol’s and other businesses is finding help. Teresa Benson is looking for cooks and serving staff.
“It’s been difficult, nobody is applying. I shouldn’t say nobody, we’ve been getting a few here and there. I’m thankful for that but it’s been slow, and I’m hearing it’s all over.”
A survey from the National Restaurant Association points to recovery in the industry with hiring increases for the fourth month in a row. But staffing levels are still down 14% from pre-pandemic levels nationwide.
“Getting back to a full work force could take some time and there could be some modifications that businesses have to make in the interim. Maybe its shorter hours or reduced services that again will be based on that particular business and their needs and their workforce,” said Higgins.
Benson hopes hiring will be easier once college students start looking for part time jobs. But she says just re-opening without capacity restrictions will feel good for the restaurant and her customers.
“We’re still getting people who are saying, ‘boy this is my first time out in 14 months and I’m like, oh good to have ya. Glad you’re out. Come on back!’
One restriction that will remain is being masked indoors until at least July first, or sooner if 70% of Minnesotans get vaccinated.
